Privacy Policy

Effective date: 2026-01-29

InkMelt values privacy. This policy explains what we collect, how we use it, and how you can contact us with questions.

Information we collect

• Contact information you provide: if you email us, we receive your email address and message content.
• Basic site logs: standard server logs (IP address, user-agent, request time) may be processed for security and troubleshooting.
• Order-related information: if you purchase through a payment processor (e.g., Stripe), we may receive limited order metadata needed for support (such as an order reference). Payment details are handled by the processor.

How we use information

• To respond to support requests and inquiries.
• To fulfill orders and handle refunds/disputes when applicable.
• To protect the site against abuse and maintain security.

Sharing

We do not sell personal information. We may share information with service providers used to operate the site (e.g., web hosting, payment processing) only as necessary to provide services.

Data retention

We retain communications and order support records for as long as needed for customer service, legal, and accounting purposes.

Contact

Questions about privacy: info@inkmelt.com